Obviously, you may be wondering about the tough choices you have to make in terms of your study in Australia. Even after you seek your family, friends or teachers for advice, making the final choice and applying to an institution are still very intimidating.
For this reason, various students look for help from education agents. Generally, should you hire an education agent to study in Australia, you can benefit greatly from such expert assistance.
In this blog, we will go over how an education agent works to help you lay the groundwork for your academic journey to Australia.
Key Takeaways
- An education agent is a consulting business that helps you with all of your study abroad planning.
- They offer you many benefits with their services and guarantee a higher chance of success.
- There are several ways to find a reliable education agent and tips to get the most out of your deal with them.Â
Overview of an Education Agent
Before you embark on the journey of working with an education agent, let’s learn about what they are and how they can help you to actualize your dream of studying in Australia.
Education agents provide assistance with application processes, visa arrangements, and offer valuable information about studying and living in Australia.
What is an Education Agent?

An education agent is a consulting business that helps you with all of your study abroad planning. They assist you with selecting courses, providing information about course offerings, and helping with lodging, travel, visas, and other tasks.
Keep in mind that an education agent is not the same as a migration agent, though some work as both. While a migration agent is legally permitted to advise you on Australian immigration, an education agent is NOT.
Are Education Agents Free or Paid in Australia?
Education agents in Australia are usually FREE because they will receive commission from institutions for any successful enrollments. However, some agents will charge extra fees. So make sure you have clear information about this before committing to working with them.
It is also important to have a written contract with the agent to clearly outline the services provided and all associated fees.
What Services are Offered By Education Agents?
Education agents guide potential students through every step of the application process, providing support from initial consultation to final enrolment, including:
- Consultation: Giving students written or verbal guidance to ensure you choose the right course, institution or visa for your personal needs. Additionally, they help you choose the ideal place to live and how to find accommodation. They also give you information about health coverage for your situation.
- Migration assessment: Performing a migration evaluation to verify your eligibility for a particular visa.
- Application forms completion: Helping you fill out the institution’s application forms, ensuring all application materials are complete and ready for submission. Agents can also submit applications on your behalf to streamline the process and reduce stress.
- Study assessment: Giving advice on how to determine if your academic records are recognized by the Australian universities.
- Travel arrangements: Guaranteeing that your travel plans are well set up before your departure. In addition to offering a pre-departure orientation, they also offer optional arrival assistance like airport pickup.
- Continuous support: Monitoring your progress to assist you with your daily life and study.
Education agents play a key role in ensuring your applications are properly prepared and submitted, and in enrolling you in your chosen course, supporting you throughout your applications and enrolment journey.
Why Should You Hire An Education Agent To Study In Australia?
Almost 75% of international students hire an education agent to conduct research, enroll and apply for a visa to Australia. That is understandable as education agents offer so many benefits.
The best way to maximize these benefits is to carefully select a qualified and reputable education agent.
Tap Into a Full Suite of Services
Education agents not only help you with issues like choosing a course or university but also give you support with finding perfect accommodation. They provide you with tips and even a thorough plan on how to deal with daily study or life activities in Australia.
In fact, they are not just consultants but they can actually work. They will finish some tasks for you, minimizing your burdens and stress. Education agents help you prepare all necessary documents and requirements for your studies, ensuring you are fully ready to begin your education abroad. What’s more, with their expertise, the paperwork will be done perfectly, leaving no space for errors.
For example, education agents will assist you in filling out the application papers and will communicate with the institution directly on your behalf, saving you some effort. Furthermore, applying for a student visa is another important task that can be done by education agents.
Have Access to The Trustworthy & Professional Source of Information
Education agents have a deep understanding of the Australian university market. Therefore, they are in a good position to help you locate the university or course that best suits your needs. For instance, they will educate you about the top schools and how to apply if you wish to study STEM.
Plus, competent education agents have excellent knowledge or hands-on experiences of life in Australia as overseas students. As a result, they can give you all the information you require about the actual experience of living and studying in Australia. For instance, they can suggest campuses that best fit your lifestyle if you would rather live in a smaller city.
All things considered, they are able to answer all your questions thanks to their wealth of expertise on time and quickly. Thus, you can save lots of time researching and avoid getting false information. However, it is also recommended to consult multiple studies and sources to make informed decisions about your education options.
Gain Better Communication With Universities

Education agents build a bridge between you and your university. That allows you to communicate with them and obtain the information you need in a timely manner, especially when you want to put your best foot forward in your journey.
Besides, you will learn directly whether your acceptance is imminent. Or, get to know how to strengthen your application to increase your chances of being accepted into your desired course.
Importantly, education agents can set up gatherings and educational fairs where you can speak with the institutions’ official representatives. This entails having the opportunity to ask questions and receive clarification from the admissions team directly. When attending these events, it is important to verify which education providers the agent represents, so you can make informed decisions about your options.
Limitations and Risks of Using an Education Agent
Using an education agent is highly recommended but there are some limitations you need to be aware of. Otherwise, your effort and plan to study in Australia could be jeopardized.
It is essential that education agents act in the best interests of students and avoid any conflicts of interests that could compromise their duties. Agents are required to follow all relevant rules and regulations, including those set by the ESOS Act and the National Code 2018. Strict compliance with these legal standards is necessary to ensure ethical conduct and successful visa applications. Non compliance with these requirements can result in serious consequences, such as visa refusal or cancellation, and may negatively impact students’ future opportunities.
Some Agents Push Schools with Higher Commissions
As we have mentioned, education agents are mostly free because they are getting paid by universities to increase their enrollments. That leads to the fact that some agents may not be completely honest with you and biasedly promote their business partners.
Agents Cannot Guarantee Visa Outcome
Don’t fall for guarantees!
Agents who guarantee a 100% visa approval would be avoided. Your visa application’s outcome cannot be confirmed by any agent. Reputable agents won’t make exaggerated claims and will be truthful about your chances. Instead, be prepared for bad outcomes. Mistakes in your application process can lead to rejection or significant delays.
Nevertheless, if you don’t want to apply for a visa all over again, try to keep up with the process and the agent’s work. You should keep them company along the road, not just a horse handler.
How To Find A Reliable Education AgentÂ
The majority of education agents are genuine and provide worthwhile services. Unfortunately, some of them might not fully adhere to the proper and legal procedures.
Before choosing an agent, it is important to explore different options to ensure you make an informed decision.
Therefore, should you hire an education agent to study in Australia, there are 2 ways to find a trusted one:
- Go to the website of Australian education and training providers as they include a list of agents that have authorized and are collaborating with. For example, the University of Sydney, is in partnership with education agents across more than 70 countries/regions.

- Go to the Qualified Education Agent Counsellor (QEACs) database to look for a reliable education agent. QEACs are agency-based student counselors who have passed the formal Education Agent Training Course (EATC) and have finished the EATC exam.
Moreover, there are some tips that can help you to find the most suitable agent:
- Look At Real Student Reviews & Success Stories: You can do some online research by looking for real successful examples and reviews. You can find this information on the education agent’s website. Or if you know someone who has successfully worked with an education agent, you can ask them for advice.
- Go for an independent agent: Bear in mind that some agents receive commission from one or more institutions. Consequently, they may not provide you a complete and honest picture of all the different programs. Because they may just focus on promoting the ones that pay them. So, you should think about working with an independent agent to make sure you are receiving the finest advice regarding all of the available course choices.
- Choose a specialized agent: Work with an agent who is particularly expertly knowledgeable about the Australian educational system if at all possible. These agents will be able to provide you with deeper and more precise information, especially when you are opting for a niche course.
- Understand agent fees: To prevent being overcharged, it is critical to understand the typical agent fee. Reaching out to several agents and comparing their rates is a smart move. Watch out for agencies who charge too much or too little.
When you engage with an education agent, always ensure the relationship is professional and ethical to protect your interests and comply with provider standards.
Tips When Working With An Education Agent
Working with an education agent is not everyone’s choice. Yet, should you hire an education agent to study in Australia, there are a few tips you can try. If you are unsure about any part of the process, these tips can help guide you. They will help to make sure you get the best service and outcome.
Request a Detailed Breakdown of Their Fees
Make sure that you understand the charges involved by thoroughly reading the agreement before hiring an agent.
In fact, some education agents charge a fee while many don’t. That is because your free agent may be compensated by universities on a commission basis for enrollments. And as we have discussed above, these agents may have biased views, so try to stick to your plan and decide what’s best for you.
Put Everything in Writing

It is highly recommended that you and the agent have a written agreement. Details regarding the course you are taking, its requirements and any associated costs should be included in the signed agreement.
To fully understand your rights, it is crucial that you carefully read the agreement before signing it. Importantly, verifying payment and refund arrangements is something you should do.
Always Keep Copies of Your Documents & Emails
Make copies of all your documents and emails so that you can use them as a backup in case you lose the main files. It is best to have both digital and physical copies so you can use them in different situations.
For example, if your soft copies are inaccessible because your laptop is broken, you still have the physical ones.
Additionally, always ensure your personal data is protected when sharing documents with education agents to prevent unauthorized access or misuse.
Don’t Let Agents Control Your ImmiAccount
It is easy to create your ImmiAccount but you still can ask education agents to do that for you. Although you can have education agents create your ImmiAccount, don’t give them full authority over it.Â
There are several layers of protection you can try to secure your account and personal information. Remember to change password once in a while or other settings to make sure your account is safe.
Ask for a Study Tour
You might be able to go on a study tour through an education agent. With these tours, you can travel to Australia to learn more about the country’s culture and university alternatives. Even better, you can take English classes to get ready for studying overseas.
Participating in a study tour can also help you develop important skills that will support your studies in Australia.
Wrap Up
Should you hire an education agent to study in Australia, you will save yourself a lot of hassle. The most important thing to bear in mind is that while working with an education agent, make sure that the agent is vetted and suitably selected.Â
You can try our ways to find a qualified and authorized agent, which will save you much time and effort. So you can spend more on other personal aspects like devoting time with your family and friends before you leave for Australia.Â
FAQs
1. How much does it cost to use an education agent?
As educational establishments pay education agents a sum of commissions based on a portion of the student’s first-year tuition fees, using an education agent is normally free for you.
Nonetheless, some agents could impose costs for extra services, which they have to reveal up front.
2. What if I have to change my agent?
Depending on your agreement, you might be able to switch agents as you wish. You can start by contacting your current agent. Yet, some agents only allow that to happen in the most dire situations.
In fact, some do not allow you to designate a new agent. In this case, you might have to become a direct applicant and handle your enrollment on your own.
3. Do education agents guarantee a permanent visa or work placement in Australia after you graduate?
Education agents cannot guarantee a permanent visa or work placement in Australia after you graduate. However, they can assist international students with student visas and visa applications by providing guidance and helping you prepare your documents, but they cannot guarantee the outcome. Advice on migration can only be given by a certified migration agent. Before you take any migration advice, make sure your education agent is also a registered migration agent. Otherwise, find one that can legally help you!
Last updated on 20/11/2025

My name is Moni, and I am a seasoned PTE teacher with over 6 years of experience. I have helped thousands of students overcome their struggles and achieve their desired scores. My passion for teaching and dedication to my student’s success drives me to continually improve my teaching methods and provide the best possible support. Join me on this journey toward PTE success!





I am a firm believer that the best teachers educate with their hearts not just their minds.
Moni | PTE MAGIC International Founder
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