PTE Result Delayed: Common Causes, Timelines, And Solutions

Your PTE result was delayed, and you don’t know why.

This blog by PTE Magic provides common causes, timelines, and solutions for this issue. Scroll down for more details!

Key Takeaways

• You can expect to get your result within only 48 hours (2 business days)
• Multiple PTE accounts, unclear audio quality, and technical problems are the common causes of PTE result delays.
• See below for the solutions if you haven’t received your PTE results within the stated timeline.

Related:

• Check out our proven PTE courses
• How to prepare for your next PTE test

Common Causes of PTE Result Delays

You Have Multiple PTE Accounts

Creating multiple accounts means you violate the test regulations. This will result in Pearson opening an investigation before releasing your score, which delays your result further.

On occasions when there are no investigations, Pearson may send your result to one of the other accounts. Therefore, always use the same email address that you used when first creating your Pearson account. Contact Pearson customer support immediately if you’ve created multiple accounts.

Unclear Audio Quality

If you wonder why your fellow PTE test-takers received their results faster than you, it could be due to the audio quality in your speaking sections. You must meet certain requirements when speaking so the Pearson system can transcribe your speech correctly.

If the AI-scoring system is unable to recognize your voice, Pearson has to get involved to ensure your speech matches the appropriate speed or frequency. This is why sometimes your result may come out later compared to other candidates who took the test the same day as you.

Technical Problems

Sometimes, computer processing or the network at your test center might impact your data and the scoring system. In more serious cases, the center might face data loss, which will require more time to fix the issue and thus extend your waiting period for results.

Technical bugs are another reason for delays. Even though the machine has a high data processing capability, unexpected problems can still occur.

How Long Should You Wait for PTE Results

The duration to receive PTE results has become faster recently. You can expect to get your result within only 48 hours (2 business days)! Some test-takers have reported that they get their results even earlier.

You will receive an email when your PTE results are ready. You can log into your Pearson PTE account to view and download your report once the notification email arrives.

What to Do if You Haven’t Received Your PTE Results?

You can contact Pearson customer support after 48 hours if you still haven’t received your test results. PTE Magic understands you’re eager to see your scores, but waiting is the best solution if the waiting period is still within Pearson’s policy. Before, Pearson could take up to five days to release PTE results, so rest assured if you haven’t received it within the expected duration.

Remember to check your spam folder frequently while you are waiting. Sometimes, Pearson’s emails may be flagged as spam and automatically sent to the junk section.

The Bottom Line

PTE test-takers should expect their results within 2-5 days. However, contact Pearson customer service if you have waited patiently and still haven’t received anything.

We hope you found this blog helpful. Check out other PTE Magic blogs here!

Last updated on 17/09/2024