PTE Result Time: Common Causes for Delays, Timelines, And Solutions

Your PTE result was delayed, and you don’t know why.

This blog by provides common causes, timelines, and solutions for this issue. Scroll down for more details!

Key Takeaways

• You can expect to receive your PTE scores within only 48 hours (2 business days), with marks available for each section of the exam.
• There is no limit to the number of institutions you can send your PTE scores to; you can share your results with as many institutions as you wish.
• Various methods are available for accessing and checking your PTE exam results, such as logging into your PTE account online.
• Multiple PTE accounts, unclear audio quality, and technical problems are the common causes of PTE result delays.
• See below for the solutions if you haven’t received your PTE results within the stated timeline.

Related:

• Check out our proven PTE courses
• How to prepare for your next PTE test

Common Causes of PTE Result Delays

You Have Multiple PTE Accounts

Creating multiple accounts means you violate the test regulations. This will result in Pearson opening an investigation before releasing your score, which delays your result further.

On occasions when there are no investigations, Pearson may send your result to one of the other accounts. Therefore, always use the same email address that you used when first creating your Pearson account. Contact Pearson customer support immediately if you’ve created multiple accounts.

Using multiple accounts can also cause confusion when sending your scores to an institution, potentially delaying the admissions process.

Unclear Audio Quality

If you wonder why your fellow PTE test-takers received their results faster than you, it could be due to the audio quality in your speaking sections. You must meet certain requirements when speaking so the Pearson system can transcribe your speech correctly.

If the AI-scoring system is unable to recognize your voice, Pearson has to get involved to ensure your speech matches the appropriate speed or frequency. This is why sometimes your result may come out later compared to other candidates who took the test the same day as you.

Technical Problems

Sometimes, computer processing or the network at your test center might impact your data and the scoring system. In more serious cases, the center might face data loss, which will require more time to fix the issue and thus extend your waiting period for results.

Technical bugs are another reason for delays. Even though the machine has a high data processing capability, unexpected problems can still occur. If you believe your result delay is due to a technical mistake, contact support to have your case reviewed.

How Long Should You Wait for PTE Results

Most candidates receive PTE scores within 48 hours (2 business days), and PTE test results are typically available very quickly. Some test-takers have reported that they get their results even earlier.

There are several methods to access your PTE test results online: you will receive an email notification when your results are ready, and you can then log into your Pearson PTE account to view and download your report.

What to Do if You Haven’t Received Your PTE Results?

You can contact Pearson customer support after 48 hours if you still haven’t received your test results. PTE Magic understands you’re eager to see your scores, but waiting is the best solution if the waiting period is still within Pearson’s policy. Before, Pearson could take up to five days to release PTE results, so rest assured if you haven’t received it within the expected duration.

If you have not received your PTE exam results, you can check your PTE scores online once they are available and see the point breakdown for each section to better understand your performance.

Remember to check your spam folder frequently while you are waiting. Sometimes, Pearson’s emails may be flagged as spam and automatically sent to the junk section.

The Bottom Line

PTE test-takers should expect their results within 2-5 days. Students who have taken PTE tests for migration, study, or work purposes should monitor their email and Pearson account for updates on their results. However, contact Pearson customer service if you have waited patiently and still haven’t received anything.

We hope you found this blog helpful. Check out other PTE Magic blogs here!

FAQs

Are results released on weekends or public holidays?

Often yes, but if a manual review is required or support needs to step in, weekends/public holidays can stretch the timeline.

Why does my account show “On hold” or “Under investigation”?

Pearson may be verifying identity, test conduct, or audio integrity. Results are released once checks are complete.

Can multiple PTE accounts delay my result?

Yes. Duplicate accounts can trigger an investigation or send the report to the wrong profile. Contact Pearson to resolve/merge.

Can unclear speaking audio delay my score?

It can. If the AI can’t reliably transcribe your speech, Pearson may run a human check, which slows release.

Do test-centre technical issues affect result time?

Yes. Network or data-sync issues at the centre can delay processing until the records are fixed.

Can I pay to fast-track my PTE results?

No. There’s no paid expedite. If you pass 48 hours without results, raise a support ticket.

Will mismatched ID details delay my results?

They can. Name or date-of-birth mismatches often trigger manual verification.

Is there a limit to how many institutions I can send my PTE scores to?

No limit. You can share with as many institutions as you need.

What can I do to avoid delays next time?

Use a single account/email, arrive early for ID checks, follow mic/speaking guidance, and avoid background noise.

Will retaking the test affect how fast results come?

No, timelines are similar. If a manual review is triggered for any reason, a retake can still take longer than 48 hours.

Last updated on 07/10/2025